Mountain State Psychological Services, PLLC (MSPS) is an outpatient independent private practice committed to providing exceptional therapeutic services to individuals, families, and the community who are experiencing mental health concerns and/or substance use issues
Our mission is to work collaboratively with our community to provide high-quality mental health therapeutic services in the counties we serve. Our goal is to provide these services in a courteous, professional, and timely manner.
Our focus is on creating a positive collaborative dynamic between our providers and our clients, in order to promote healing, psychological growth, and awareness of personal strengths. We achieve this by creating a neutral, caring, and safe environment specific to each client's individual needs and identified areas of growth.
MSPS does not discriminate against individuals due to any of these factors: age, sex, marital/family status, race, color, religious beliefs, ethnic origin, place of residence, veteran status, physical disability, health status, sexual orientation, criminal record unrelated to present dangerousness, or due to an inability to pay.
This is MSPS's personal and professional commitment; it is additionally required by federal, state, and local laws and regulations. MSPS will always take steps to advance and support the values of equal opportunity, human dignity, and racial/ethic/cultural diversity.
Clinical and administrative staff of MSPS, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) maintains a policy of confidentiality (privacy). In addition, MSPS adheres to the ethical standards of confidentiality (privacy) as set forth by each provider's respective state licensing board.
Is a comprenshive interview of an individual's identified difficulties and/or concerns. The goal is to obtain an overall clinical understanding of the individual's behavior, personality factors, capabilities, and/or level of functioning in order to assist with the individual's treatment.
Is a formalized measure of an individual's mental capabilities. Psychological testing/assessments can be administered in a variety of formats in order to more thoroughly assess the individual's cognitive and/or emotional functioning.
Is a collaborative effort between the individual, family, and/or couple and the MSPS provider to assist in the identification and treatment of unhealthy and/or maladaptive behaviors, cognitions, and/or emotions. MSPS offers therapy/counseling for mental health concerns and/or substance use issues.
Is the utilization of a group dynamic and group facilitator(s) to assist members in identifying and treating unhealthy and/or maladaptive behaviors, cognitions, and/or emotions related to mental health concerns and/or substance use issues.
Please note group psychotherapy/counseling services are not consistently offered at MSPS. Individuals are encouraged to contact the office to obtain further information if interested specifically in group psychotherapy/counseling services.
Are supplemental services which may be utilized in conjunction with psychotherapeutic and/or counseling services in order to assist in meeting overall treatment goals. These services can be utilized to assist in the treatment of mental health concerns and/or substance use issues.
MSPS offers a variety of professional trainings and/or consultation for other professionals and/or the community. In addition, MSPS has supervisors who are approved to provide licensure supervision for supervised psychologists and provisionally and/or permit-professional counselors. In addition, MSPS has an "Advanced Alcohol Drug Counselor" on staff.
MSPS accepts a wide range of private insurances, such as Blue Cross/Blue Shield, PEIA/HealthSmart, Cigna, United Healthcare, UMR, and others.
We are also in network with federal and state public insurances, such as Medicare, Medicaid, WV CHIP, and the following WV Medicaid MCOs: Aetna, Unicare, The Health Plan, and WV Family Health.
No one will be denied access to services due to an inability to pay.
For the uninsured or under-insured, MSPS offers a Sliding Fee Scale Program based on the current national poverty guidelines. Payment plans are also available for individuals who may not be eligible for the Sliding Fee Scale Program.
Please contact MSPS with any questions related to insurance coverage and/or payment for services.
Typically, the initial appointment consists of discussing MSPS's Informed Consent Packet, which includes obtaining verbal and written voluntary agreement to services. Additionally, the session will includes assessment of current symptoms, reason for services, and historical information related to the presenting issue. It may also include the completion of forms and/or questionnaires.
MSPS is handicapped accessible by entering through the back of the office and utilizing the handicapped ramp. In addition, appointments can be arranged on a first floor level if steps are a concern.
It is best practice not to bring children or others to a session if babysitting or supervision is required, unless agreed upon in advance. MSPS does not provide supervision of others in the waiting room.
MSPS encourages any concerns be brought to our attention. In addition, an individual can also contact the specific provider's state licensing board(s) if any ethical issues are not able to be resolved by MSPS.
MSPS will attempt to contact the primary provider; however, if unable to do so, the crisis worker will attempt to assist. Note, afterhours case management charges may apply which are not covered by a health insurance.
**If this is an emergency, call 911 or go to your nearest emergency room immediately!**
Please note that MSPS emails are checked daily (Mon. through Fri.), and our goal is to respond within 72 hours; however, this is not guaranteed. For a quicker response, it is recommended that you call the office.
To ensure your privacy, MSPS email is encrypted. Individuals will therefore be directed to create a personal login account.
MSPS email is NOT to be utilized for crisis situations.
130 Center Street, Keyser, West Virginia 26726, United States
**Evening appointments may be available upon request.**